What Our Guests Are Saying
My wife and I really enjoyed this place
My wife and I really enjoyed this place. My wife originally stayed for a few days while visiting her parents. I can later and decided to book it for a few more days while I was there. This place certainly does not disappoint. There is so much space, and you feel right at home. My wife really enjoyed the large size kitchen. This location is so close to the airport and close to many places to eat and to the beach. Everything is within walking distance and in a safe environment. I would highly recommend this place to everyone. The host is excellent and very responsive.
The apartment was immaculate, fully equipped, and clearly well maintained
The apartment was immaculate, fully equipped, and clearly well maintained. Parking is available on a first-come, first-served basis, which was helpful during my stay.
The best parts were the host’s attentiveness and quick responses, and of course the location. I had a great stay here and will definitely book again. Highly recommend.
This was a wonderful place to stay
This was a wonderful place to stay. Steps from the beach and very clean, with a very responsive and helpful host. Would highly recommend.
This Airbnb felt like a home away from home
This Airbnb felt like a home away from home. The space was well maintained, cozy, and thoughtfully set up. Everything I needed was provided, and the area was quiet and relaxing. Communication with the host was easy and pleasant. I truly enjoyed my stay and would happily return.
Serenity by the Sea was everything we wanted and needed
Serenity by the Sea was everything we wanted and needed! It was an amazing deal for the price—right on the beach, where we spent time day and night. The apartment is beautifully decorated and very comfortable, with a well-equipped kitchen and laundry in the unit. The balcony overlooking the pool was a lovely bonus.
Excellent customer service and a fantastic location, close to great restaurants (including several five-star options). We would absolutely stay here again and highly recommend it!
Clean and beautiful place right on the beach
Clean and beautiful place right on the beach! Would definitely stay here again!
Positive: Das Apartment war sehr gut ausgestattet. Negative: Sehr viele Tauben saßen direkt vor Fenstern. Diese waren laut und haben
Positive:
Das Apartment war sehr gut ausgestattet.
Negative:
Sehr viele Tauben saßen direkt vor Fenstern. Diese waren laut und haben Schmutz (Federn, Vogelkot) verteilt, der leider auch durch die Läden vor den Fenstern flog. Da sich die Fenster nicht komplett schließen ließen, war bei stärkerem Wind Durchzug.
We enjoyed our stay at Otiums place in San Juan
We enjoyed our stay at Otiums place in San Juan. It was centrally located between Old San Juan and Condado which made it easy to get around. For a studio apt it was just enough to enjoy the stay comfortably with a great view from the balcony. The host was friendly and quick with communication, the desk attendants were also friendly and helpful. We had issues with the fridge not working and the AC leaking, it caused some stress and anxiety but we still had a great stay. Would definitely book again if those issues get fixed!
We had a wonderful stay
We had a wonderful stay! The home was lovely and comfortably accommodated our family of five. We especially appreciated the well-equipped kitchen, which made family meals easy. The location was perfect—there were lots of great places to eat nearby, it was within walking distance to the beach, and there was plenty to do. The host was fantastic; they were always quick to respond and incredibly helpful throughout our entire trip. Highly recommend!
Breathtakingly beautiful and spacious, modern, clean apartment
Positive:
Beautiful apartment which looks better than the photos even. Immaculately clean, modern and very spacious. Breathtaking view from the balcony and bedrooms of the ocean. Three bedrooms and 2 bathrooms in perfect condition. If you are having any doubts about booking this, don’t think and go ahead!
Negative:
Security staff can be difficult to work with during check in process esp with regards to wanting IDs for every guest and requesting verification calls from the host.
As described
As described, fun decor, good location, no balcony as it’s an indoor apartment so very quiet, definitely worth the stay
Nice location and comfortable stay.
Positive:
The convenient location.
Negative:
The apartment needs attention to some minor maintenance issues.
Our stay with Otium was excellent
Our stay with Otium was excellent. The host was responsive before, during and after our stay. We had a maintenance issue during our stay and was promptly resolved. The apartment was in great condition and exactly as described in the listing. Great location in Condado, my family and I felt very safe during our stay. Apartment is close to many shops and restaurants on Ashford. Would book again and recommend to others.
Mountain-side spot with views of El Yunque
Mountain-side spot with views of El Yunque. Great base for exploring the east coast. It’s residential, so shop at Walmart first; a gas station is 10 mins away. This renovated 3-bedroom is perfect for groups, featuring new furniture, a desk, and ample storage. Parking is easy; laundry is coin-op. A/C is strong, though the ground floor feels humid. We had plumbing issues (clogged sink/toilet), so the sewage system needs work and the open shower design always make a puddle on the floor. We suggest to offer more towels . The support team was lightning-fast. Good value!
I found the apartment to be rather expensive for the amenities it provided
I found the apartment to be rather expensive for the amenities it provided. The air conditioning unit in the master bedroom was quite noisy, and I found the beds to be a bit firm for my personal preference. On a positive note, the noise from outside was minimal. However, the sofa in the living room appeared to be in need of a thorough cleaning due to some visible stains or dirt. Despite these points, its proximity to the beach, restaurants, and bars was very convenient.
A room with a view
Positive:
The apartment was clean and really well laid out. They definitely take care of the place. Getting into it was a bit of a pain but once in all good and the booking staff were quick to pick our calls for assistance.
Loved the view!
Negative:
The shower cycled from cold to hot every 30 seconds.
We’re a family of four and stayed in this house for a week
We’re a family of four and stayed in this house for a week. We had a wonderful experience and the marina view from the house is absolutely amazing. The air conditioning worked perfectly, and the location is excellent, with easy access to Marina Bay, and Seven Seas Beach.
There were also several great seafood restaurants nearby and you should try them.
The host was fantastic and checked in with us from day one to make sure everything was going well. We would definitely stay here again.
Old hotel was a 2 Star at best
Old hotel was a 2 Star at best. Smelled of mold/mildew. The address given is actually for 4 different hotels, when I asked for clarification none was given just the same answer twice. Felt like my questions were being answered by AI. Parking was also unclear and the recommendation from the girl at the counter was for a run down, parking lot of a closed motel that looked like it came from a horror movie. The room was sufficient but not worth the price.