Terms & Conditions
Booking Policies
- Minimum age to book: Guests must be 21+ to make a reservation.
- Free cancellation: Cancel up to 5 days before check-in (local time) for a full refund.
- If you cancel less than 5 days before check-in:
- The first night is non-refundable.
- 50% of remaining nights are non-refundable.
- Modifications: Date changes are free up to 5 days before check-in, subject to availability.
Check-In & Check-Out
- Check-in: 4 PM (local time)
- Check-out: 11 AM (local time)
To ensure a smooth experience for you and our next guests:
- Unauthorized late check-outs after 11 AM will incur a $100 fee.
- Need more time? Add a 1 PM late check-out after booking, subject to availability.
House Rules
- No parties, loud music, or smoking — the space is intended for rest and recovery.
- Quiet hours begin at 10 PM; please keep noise levels down.
- A noise-monitoring system is in place:
- It monitors decibel levels only; no audio is recorded.
- Outdoor security cameras are used for guest and team safety.
Long-Stay Policy (28+ Days)
For extended stays, guests must:
- Complete a License Agreement
- Submit additional identification
- Undergo a third-party background check
Your privacy is protected, all information is kept strictly confidential.
We reserve the right to cancel reservations if the process is not completed or if the background check is unsuccessful.
Discounts & Promotions
Promo Code: OTIUM75 and OTIUM100
- Availability: The offer is valid for reservations made with the code, for a minimum 3 night stay.
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
Promo Code: OTIUM15OFF (15% OFF for same month reservation)
- Availability: The offer is valid for reservations made for stays during the same month.
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Promo Code: BFOTIUM
- Availability: The offer is valid for reservations made during the Black Friday.
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Promo Code: SAVEMORE (20% OFF reservations done 60 days before checkin date)
- Availability: The offer is valid for reservations made 60 days before checkin date)
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Promo Code: STAYNOW (10% OFF for next month reservations)
- Availability: The offer is valid for reservations made 30 days before checkin date)
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Promo Code: FIRSTSTAY (10% OFF for next month reservations)
- Availability: The offer is valid for your first reservation at stayotium.com
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Discount: 15% OFF stays of 7 nights or longer
- Availability: The offer is valid for reservations made for 7 nights or longer
- Payment and Cancellation Policies: Payment and cancellation policies will depend on the specific terms of each apartment reserved. We recommend carefully reviewing the policies at the time of booking to ensure a smooth experience.
- Bookings: This promotion is only valid for direct bookings through our website or authorized channels. The discount will be automatically applied to the total reservation when all requirements are met.
- This discount cannot be summed up or combined with other discounts or offers.
- Not valid for reservations made from 20 december 2024 to 15 january 2025.
Damage Waiver Terms of Service
This rental offers you “The Guest”, an ability to purchase a Damage Waiver to protect you against accidental damage that might occur while you occupy the property for the intended purpose as defined by the house rules and is governed by the Rental Agreement the guest has signed.
This fee is taken in lieu of a larger refundable security deposit, and is non-refundable.
This fee offers The Guest, as well as The Operator of the property protection against accidental damages, up to the allotted amount specified by The Operator.
Please note that the ability to purchase this Accidental Damage Protection plan is only possible at the time of verification, prior to receiving the check-in instructions by The Operator. The payment for this fee must be completed using a major credit card that belongs to The Guest who owns the reservation with The Operator. A cash deposit cannot be accepted in lieu of this fee.
This protection plan is offered by The Operator, for the purpose of simplifying the claim process and to reduce the total chargeable security deposit charged upon occupying the rented space as defined by the usage agreement by The Operator.
The Damage Waiver Fee Plan is designed to cover unintentional damages to the rental unit interior that occur during The Guest’s stay. The policy will pay a maximum benefit of the allotted amount specified by The Operator.
Any damages that exceed the allotted amount specified by The Operator will be charged to the guest directly. If during the stay at this property The Guest or those sharing the accommodation with The Guest cause any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Damage Waiver Fee Plan will reimburse The Operator for the cost of repair or replacement of such property up to a maximum benefit of the total amount specified by The Operator.
To ensure that you are not charged for any damages, you are responsible for reporting any accidental damages to The Operator prior to leaving the rented space, within a timely manner.
Coverage under this plan is not provided for loss or damages due to:
- Intentional acts or gross negligence by The Guest and/or their guests*
- Damage caused recklessly or wilfully and disregards the consequences to the Property including loss or damage by animals or pets*
- Normal wear and tear of the real or personal property assigned to the Accommodation
- Any damage that occurs if you are in violation of the standard usage agreement*
- Loss, theft or damage to any personal effects of The Guest. Either owned or brought by*
- Loss, theft or damage caused by any person other than The Guest or your traveling companions with whom you share the Accommodation reservation*
- Any cause, if The Guest does not report the damage immediately to The Operator prior to checking out of the property*
*In the event of loss or damage to the Property caused by such acts or omissions by The Guest and/or their invitee’s, The Guest will be entirely liable for such damages. Any of the aforementioned issues or damages may be debited from the credit card on file as submitted by The Guest to The Operator.
Administrative Procedures
All waivers of theft or damage will be administered by The Operator at the Property. Such staff will have the sole authority to determine the nature and extent of damages, necessary repairs and eligibility for the waiver of liability described herein. The Guest must report in writing any theft or damage to the Property or its contents to staff of The Operator by the time of check-out or any otherwise applicable damage waiver for such The Guest will be void. The Operator has ultimate administration authority. In the event of any dispute relating to this waiver The Operator may require such dispute be submitted to binding arbitration.
Terms of Coverage
The Accidental Damage Limited Waiver of Liability takes effect upon check-in or registration on the booked arrival date to the Property together with payment of the Waiver fee before check-in. The Waiver shall terminate upon normal checkout time or the departure of the The Guest, whichever occurs first.
Waiver Fees Are Not Refundable
IMPORTANT NOTE: Payments for the Accidental Damage Limited Waiver of Liability will not be accepted after the The Guest has entered the Property for the beginning of their stay.