What Our Guests Are Saying
the location was pretty high up but once you made it to the Airbnb had a beautiful view too yunque
the location was pretty high up but once you made it to the Airbnb had a beautiful view too yunque the only thing is problem with the light outage for 3 days the Airbnb did not have flashlights or lanterns or headlights I do recommend that other than that it was great
I simply cannot say enough about how wonderful they manage their property
I simply cannot say enough about how wonderful they manage their property.
Their responses are complete and timely and absolutely prompt.
No matter what my questions were they answered almost immediately at any time of the day or evening.
That is simply amazing.
Puerto Rico has a history of power outages and other things.
Completely out of anyone’s control.
Even with that things went smoothly.
The place is as described and is perfect for what it’s intended purpose is.
The kitchen is well appointed with new appliances, cutlery and dishes.
It pays to do your own shopping and cook in the room.
A major supermarket is only a couple of blocks away.
There are wonderful places to eat all along the local Street and beyond.
The location is great it’s a short ride from the airport.
An Uber works really well whereas you don’t really need a car depending on your travel plans.
The place is ideal for solo or a couple. There is a futon but I never used it.
Nice shower as well.
AWESOME
Perfetto per le nostre esigenze. Personale 🔝
Positive:
Siamo stati accolti benissimo dal personale al desk… abbiamo subito avuto qualche problemuccio che è stato risolto immediatamente dallo staff… il parcheggio di fronte alla struttura è perfetto…
Pochi minuti a piedi e sei in spiaggia e volendo in 15 minuti sei a Condado…
Colazione spartana, ma noi ci siamo divertiti a fare self-service…. Mi sento comunque di consigliarlo, anche se la struttura non è delle più moderne e le foto sono un po’ fuorvianti rispetto alla realtà.
Negative:
Forse il rapporto qualità prezzo….Probabilmente a San Juan i prezzi sono questi…. paragonabile a due stelle italiano.
My family stood here and it was amazing
My family stood here and it was amazing! Couldn’t complain. The area felt very safe to be around. The house was well equipped with towels and kitchen supplies. I supermarket was 6 minutes away driving and very close to beaches around the area. Would recommend staying here.
Check in process was smooth and the hosts were very responsive
Check in process was smooth and the hosts were very responsive. The location is great, and probably the biggest draw.
The apartment itself seems a bit old / outdated. Some of the towels provided looked a bit old as well, and there is an extra charge to rent more towels. There is also a sleeper sofa advertised as a bed, but the bedding for it is extra as well. Overall, okay experience that could be improved with fresh towels provided and a few updates.
Very walkable, with many food options and great safe location.
Positive:
Location made easy for my morning walk along the beach, very close to airport & Uber was less than $12. Also with in a few steps to a local supermarket. The room had a small refrigerator with ice box and microwave.
Negative:
No pool. But not a big deal since public beach was very close by.
Positive: The hotel is new
Positive:
The hotel is new, well maintained, and surrounded by a beautiful garden full of lush plants. There is plenty of space both for sunbathing and for relaxing in the shade, which makes it easy to truly unwind. The hotel staff were very friendly, welcoming, and always willing to help. The location is excellent, only a 5-minute walk to the beach and just a few minutes from a lively street with many great restaurants and bars. The hotel provides beach towels and a beach bag, and you can also ask for beach chairs.
Negative:
On the downside, we stayed at the hotel for five nights and midway through our stay we placed the “please clean the room” sign on our door. After spending the entire day in the rainforest, we returned to find that the room had not been cleaned at all, towels were not changed and trash bins were still full, which was disappointing. Another drawback is the lack of any proper place to hang wet clothes, such as swimsuits or wet shoes after rainforest trips. Every evening until 10pm, music in the garden was playing, and since the speakers were located directly next to our room, it was quite disturbing. Additionally, local frogs create a very loud symphony throughout the entire night, even with earplugs, sleeping can be difficult, so I strongly recommend bringing good-quality ones. The only window in the room faces directly onto a walkway and the pool used by other hotel guests, so to have any privacy you need to keep the curtains closed, which means you’re basically without daylight. For me, this is a big downside.
Lastly, late check-out until 12pm is available for an additional fee of $75… However, you may leave your luggage at the reception free of charge.
The place is in a convenient and safe location
The place is in a convenient and safe location, surrounded by restaurants, shops, and the beach just a few blocks away. The apartment was immaculately clean, which was truly appreciated.
We had an issue with rough cooking pans, which we reported to the management, and in less than 20 minutes they were replaced and delivered to our door.
The only small observation I would make is that the pillows could be replaced, as they are a bit worn out. They didn’t have any odor, but they were somewhat flat. That said, this did not impact our overall experience with the host, as everything else, apart from this minor detail, was great.
Thank you. I definitely recommend staying here.
Great room, location and parking with easy access to old city and Condado.
Positive:
Clean room right off the lobby for quick access to the city. 24 hour guard. Secured parking right across the street from the hotel. Free coffee and snacks in the lobby for breakfast. Amazing price given the quality, location, breakfast snacks and parking.
Negative:
Tedious on-line check-in process requiring that I enter information on-line and take a picture of the front and back of my drivers license twice — make sure your mobile phone is charged and you have internet ! A little confusion at check-in on our room location requiring that I call their help number, but it all worked out fine in the end and everyone was nice. I would have rated this hotel a 10+ if their check-in process was easier.
It was exactly what I needed during the stay
It was exactly what I needed during the stay. Clean and comfy beds, equipped kitchen, quiet and in a good location. It was not that easy to find at first because the GPS was not taking me to the neighborhood where the main gate is. I wish it could have hot water in the shower, I could only get warm water after letting it run for several minutes. My other suggestion is to have more bedding available for the sofa bed in the living room. The 5 minute walk to the beach is accurate, although I’m under the impression that this is a beach you can go into the water, but views are nice. There are great cafes and restaurants around the area. Although I was not looking to use the pool during my stay, I noticed it was under maintenance. Overall, I’m satisfied and would recommend.
Me encantó el lugar, la zona es muy limpia, organizada y sientes que estás en un lugar privilegiado
Me encantó el lugar, la zona es muy limpia, organizada y sientes que estás en un lugar privilegiado. Hay buenos restaurantes justo al lado, la playa está a cinco minutos a pie, las tres noches que estuvimos allá hicimos vida nocturna, salimos a bailar y fue muy seguro. A solo 12 min caminando llegamos a la placita que hay varios negocios para bailar según sea su gusto musical. No fue necesario rentar vehículo, con los Uber resolvimos muy bien para ir al viejo San Juan y otras zonas.
Con relación al apartamento, todo estuvo tal cual se describe. Limpio, Buenos Aires acondicionados. No hubo necesidad de escribirle al anfitrión a pesar de que nos daba seguimiento para asegurarse que estuviéramos bien. Volvería la próxima vez.
Lo recomiendo al 100%.
Another wonderful stay
Another wonderful stay, one must remember when visiting Puerto Rico weather can be rough especially up in the mountains at times causing issues beyond establishments control, as I was relaxing on the beach a couple staying in a 5 star Resort complained in conversation of having No Water, while LUMA tries their best , though some would disagree, what can be agreed upon is from arrival to departure 100% of effort is given to insure hospitality , comfortability and an enjoyable stay, if thinking otherwise, you’re narrow minded and should just stay home, where I’m certain you would still find fault. Come enjoy and relax , power outages will be re stored, or if unhappy go 5 Star w No Water, the choice is yours but I know my choice 7 times now looking forward to more. Best wishes to all, & safe travels..
We had a great stay at this Airbnb near Condado beach
We had a great stay at this Airbnb near Condado beach! I stayed here with my family which included my 2 older sons and the place was comfortable, clean, and had plenty of space for us. The location is perfect — short walking distance to the beach, restaurants, supermarket, and everything you need, which made getting around super easy. The apartment was spotless when we arrived, the ACs worked great, and the kitchen was well equipped for our stay. Communication with the host was smooth and easy, and check-in instructions were clear and stress-free. The pool was also as pictured very nice, quiet, and welcoming. This was our fifth stay in the area near San Juan and Condado and this Airbnb did not disappoint. We really enjoyed our time here and would absolutely stay again. Highly recommend!
Perfect location in quiet neighborhood on the beach with private beach access
Perfect location in quiet neighborhood on the beach with private beach access. Pool was nice but I didn’t use it much. Walk 15 minutes left or right and you were in the middle of bars and restaurants. Pac-Man machine was good fun.
The Art Loft in Old San Juan was excellent
The Art Loft in Old San Juan was excellent. It was just as described in the description. It was so nice after traveling to step into a nice air conditioned space. Also very nice that it was on the first floor. The walls are covered with very nice framed poster artwork. The place is timed throughout and very clean. The location is very safe. We would stay again if visiting San Juan.
Positive: Quiet place by the marina. Comfortable clean with good AC. Hot shower. Nice view. Very quiet except some birds
Positive:
Quiet place by the marina. Comfortable clean with good AC.
Hot shower. Nice view. Very quiet except some birds who wake up early.
Amazing communication from host. Answered right away at midnight
Negative:
Check in was confusing . They did not tell me in the check in text there was a gate and code. The unit did not have a number on it and it was the only unlabeled building. They have 24 hour staff to contact so easy to get help but just silly they don’t have this stuff
Positive: Everything was big and comfortable
Positive:
Everything was big and comfortable, great location. Has everything needed to cook, clean, wash. Uber accesible for the location. Easy beach access! Will def. book again!
Negative:
The A/C breaker went off and the fan turns on but the compressor wouldn’t start. I reset the breaker and it started but it needs to be checked. Everything else was exceptional!
I would stay here and recommend others too!
Positive:
The apartment was a 2 level with three rooms, more than enough space for two travelers. It was cozy, great views, nice neighborhood, and a wandering cat who greeted us. It was down the street from everything we needed and every area we were interested in was no more than 20 minutes. The beds were comfortable, water pressure was fine, electricity and a/c were great. The kitchen had the necessities and coffee it was very nice and comfortable. You can hear the ocean and feel its breeze and it was so relaxing. Communication was great with hosts and let me know of a bathroom mishap before we arrived – which was fine anyway we really only used the upstairs area. I really liked the stay!
Negative:
Parking us tight for an SUV, couldn’t park under the home but compact cars fit fine. We parked across the home which wasn’t an issue at all. We arrived at night so it was hard to tell which home was casa Brisa, I would recommend an additional photo on the posting. I wasn’t aware of the “heat knob” in the electric shower head so I was in cold water until I turned it up two levels in the shower and it was perfect. My bf didn’t like the spiral staircase due to our large luggage but I thought it was cute and different.
I would stay here and recommend others too!
Positive:
The apartment was a 2 level with three rooms, more than enough space for two travelers. It was cozy, great views, nice neighborhood, and a wandering cat who greeted us. It was down the street from everything we needed and every area we were interested in was no more than 20 minutes. The beds were comfortable, water pressure was fine, electricity and a/c were great. The kitchen had the necessities and coffee it was very nice and comfortable. You can hear the ocean and feel its breeze and it was so relaxing. Communication was great with hosts and let me know of a bathroom mishap before we arrived – which was fine anyway we really only used the upstairs area. I really liked the stay!
Negative:
Parking us tight for an SUV, couldn’t park under the home but compact cars fit fine. We parked across the home which wasn’t an issue at all. We arrived at night so it was hard to tell which home was casa Brisa, I would recommend an additional photo on the posting. I wasn’t aware of the “heat knob” in the electric shower head so I was in cold water until I turned it up two levels in the shower and it was perfect. My bf didn’t like the spiral staircase due to our large luggage but I thought it was cute and different.
superbe appartement , accès au logement un peu compliqué
Positive:
très bel appartement situé au19 eme étage avec vue imprenable sur l océan.
Propreté irréprochable
Belle literie
Très bien équipé
Negative:
Résidence tellement sécurisée qu’ il faut fournir au propriétaire passeport et photo d identité dans un système internet compliqué et pas totalement performant ce qui rend l accessibilité au logement assez difficile